Frequently asked questions
What are the opening hours?
The car park is open 24/7. Customer service: Monday – Friday, 09:00 – 15:00.
How do I pay?
At the automatic pay station inside the car park, before leaving: cash or bank card. You get a fiscal receipt.
How is time charged?
Every started hour is charged. The day rate is valid until midnight.
I lost my ticket. What do I do?
Call the number shown at the barrier and on this website. We will identify the car by its number plate.
How do I get a pass?
Online, in the Passes section: create an account with your number plate, choose a pass, pay by bank transfer. The pass is activated once payment is confirmed.
Is the pass per car or per person?
Per car. Your account is the number plate and the barrier opens automatically for it.
I changed my car. Can I move the pass?
Yes, but only the administrator can change the number plate. Email parcare@bogdi.com.
Can I get a company invoice?
Yes. For passes, enter your company details in your account (by tax ID). For pay-station payments, email us the receipt and company details.
Can I cancel my pass?
Yes, at any time from your account. The pass stays active until the end of the paid period; payments are not refunded.
Is the car park guarded?
The car park is under permanent video surveillance. Liability details are in the Parking rules.
Problem at the barrier or lost ticket? Call us at +40 755 030 300.